Our mission is to simplify AI for travel agencies, turning time-heavy workflows into streamlined, automated systems.
TRAILS helps small and medium travel agencies adopt practical AI and automation in a way that feels simple, approachable, and genuinely useful. We understand that most teams don't have the time or technical bandwidth for complicated systems, so we focus on solutions that integrate smoothly into the tools and workflows you already use. Our goal is to make AI feel like a helpful extension of your team — not a project that drains your time or adds extra work.
Based on Industry-wide Research
of agencies say their internal data is "disorganised or difficult to search"
of daily admin time is spent on repetitive data entry
of potential revenue is lost to slow response times or unanswered calls
We optimize the routine tasks that consume your team's valuable time—from data entry to follow-ups to internal updates.
Our system produces personalised itinerary drafts in a fraction of the time. Your team can respond faster, handle more enquiries, and deliver an elevated client experience.
We clean, organise, and centralise your supplier PDFs, spreadsheets, and rate sheets so your team always works with consistent, up-to-date information.
Your agency becomes always-on with an intelligent voice agent that answers calls, handles first-contact questions, and captures lead details even outside office hours.
By automating checks and standardising how information flows through your agency, we sharply reduce avoidable errors. This protects your margins and improves customer confidence.
Our automation tools help you respond faster at every stage. From enquiry intake to itinerary delivery, never lose a lead to delay again.